It would be very helpful if we could assign business hours to incident categories and/or assignees in SLA enforcement, rather than only to sites. For example, we have multiple departments with different business hours, while sharing the same building. Since you can only assign one schedule per site, this is a problem to enforce SLA for other departments. Each department is assigned its own category and group; so if we could assign a schedule to one of those, that would rectify our situation.
