With ServiceNow Integration enabled so when alerts fire, an incident ticket gets created in ServiceNow. When the ServiceNow incident get's acknowledged, the alert notes for the device in Solarwinds will state "Acknowledged by...". When the ServiceNow incident gets resolved by putting in resolution notes and setting the incident to resolved, the resolution notes aren't displayed within the device's alert notes in Solarwinds - it would be great if the resolution notes could be added to the alert notes table within Solarwinds.
