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With ServiceNow Integration enabled so when alerts fire, an incident ticket gets created in ServiceNow. When the ServiceNow incident get's acknowledged, the alert notes for the device in Solarwinds will state "Acknowledged by...". When the ServiceNow incident gets resolved by putting in resolution notes and setting the…
The REST API swagger for Acknowledge has this as the payload: { "alertObjectIds": [ 0 ], "notes": "string" } but when I send a payload with that format, { "alertObjectIds": [11111], "notes": "testing from rest client" } the API ignores "notes". When I query the AlertObject I get this: "AcknowledgedNote": null Is this just…
Hi I would like to change the setting of the "All Alerts" widget. I would like him to sort on the parameter "active time" and not on Severitie. I would also like it to display just the alerts that start with Safenet or Netword or whatever.
Hey Guys, So I'm in the process of creating a new Alert View where we can monitor all active alerts, similar to the 'Active Alerts' page. In this table, I want the alert notes as a column. This was easy enough, however, if alert notes have been added, I get a new row for every variation of notes when I just want to show…
Hi, Greetings! I am collecting alerts messages from AlertHistory table joining with AlertObjects and Alertconfigurations using SWQL/API. Here I am getting all the alerts with severity Warning (1), Critical(2) and Serious(3). And also with severity information (0). But there is no alert message specified as this information…
An alert action that would allow you to add a note to the alert would be great. For example, if we could add event data from the Windows Event Log (or other real time data) to the notes of the alert, a user could drill into the alert to get this additional information without it bloating the views/dashboards like it does…
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