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The assignee dropdown list only show based on the group assignment members.

in the group assignment, when we choose "IT," only the people who are supposed to be assigned to IT should appear in the "Assigned To"

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Comments

roxyap

oh yes this is suppose to have this from the start

zafrannasir

When selecting a group assignment, only the members of that specific group should be displayed. Currently, it shows all users.

Implementing this feature would make it easier for Service Desk agents to assign tasks to the appropriate group members.

zafrannasir

For example, when we select "IT Manager" as the group assignment, it should display only the members of this group.

Currently, it shows all users, which can be confusing. Adding this feature would help Service Desk agents assign tasks more efficiently and accurately.