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send an email notification out to a group of users when a “Problem” is created.

to have the ability to send an email notification out to a group of users when a “Problem” is created. Right now, it only sends to the requestor and assignee.

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Comments

caitken

There is a much heightened need from my company for the Problems module to come forward in this application like other modules (Incidents and Changes), with many specifics noted here and elsewhere. I am visiting every Problem-related feature request in the forum and upvoting.