We use automated processes in conjunction with our HR department for account set up and off boarding of employees. When HR submits a ticket, they sometimes 'forget' to update the due date, thus causing issues with with the task dates for our group. It would be helpful to have the due date update in the task when HR 'forgets" and we manually update it. This would ensure that employees are not loosing access by accident before they leave or someone is missed in the account creation process. Currently we are private messaging individuals when this happens but that is not ideal.
Thanks for considering this,
Tracey
