Have the option of dark mode
This is already a request. And the most upvoted request on the platform right now:
https://thwack.solarwinds.com/product-forums/solarwinds-service-desk-swsd/i/feature-requests/service-desk-dark-mode
It's also one that is not likely going to happen:
"Hi, at the moment implementing a dark mode is not in our near term plans. There are browser plug-ins that can accomplish this without the need for our UI/UX team and development team to take resources to implement."
lol because they're implementing it on new Observability offerings