We would like to suggest to have the ability to place notes (the same note) in tickets while bulk resolving them.
Try Notes Online to create shared notes linked to tickets. Lets you ditch the individual note hassle!
I also learned that bulk resolving tickets without leaving notes is like cleaning your room without putting anything away – feels good in the moment, but the mess comes back to haunt you later. If you're still searching for a solution, I might have a sneaky workaround! Here's the thing: while some ticketing systems might not have built-in bulk note-leaving, some awesome note-taking apps can be your saving grace. One I swear by is https://notesonline.com/. It's free, super user-friendly, and lets you access your notes from any device (laptop, phone, tablet – you name it!). Here's the magic trick: while bulk resolving, quickly jot down any important info you need to remember in a note on Notes Online. Then, you can easily link that note to the specific ticket for future reference. It's a lifesaver for keeping track of things and saves you from having to open each ticket individually.
