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Multi-Page Forms with more layout control for incidents and Service Requests

I think everyone would agree that its essential to get as much information regarding a problem from an end user as possible. That means tons of fields.

I think we can also agree that there is nothing worse than a messy SUPER LONG form that keeps going and going!

What SWSD needs is an ability to make multi-page forms where fields could be formatted and located in any way that we need them to be displayed - something like JotForm...

IMO, this is essential to an affective UI for a HelpDesk system.

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