nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

Ticket Draft - Save before submit

tony.johnson

Hello,

I would like to see the option to save a ticket as draft before submitting. This would be of benefit for more complex service request type tickets which contain multiple custom fields. The info required for these fields may not be available at the time of creating the initial ticket. Rather than having to return and complete the entire form, a Save as Draft option would be great.

Find more posts tagged with

draft ticket

whd

Status: None

Comments

FormerMember

Agreed! It would also be great if you get interrupted while filling out a ticket and had to work on a different one. Save as a draft > switch to new ticket > come back and pick up where you left off.