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"Create Tickets" selection in Tech Permissions screen

It would be nice to have a selection in the Tech Permissions screen to allow or disallow a tech to create tickets such as: "Tech Can Create Tickets" with a check box.

Thanks,

Barry

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Comments

cahunt

Nice Request, who else uses WHD?! familyofcrowes, njoylif, bsciencefiction.tv, rschroeder, mcam, cnorborg - who did I miss...

Tag Bump!

rschroeder

Sorry, my organization is into LANDesk Service Desk instead of WHD.

jeremymayfield

We use it. I like it actually, but that Feature would be awesome. I find a lot needs to be added though for customization.

familyofcrowes

We use BMC Remedy, but I keep trying the get WHD in here :-)