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Common Access Card (CAC) Login

It would be incredible useful for users & techs, if Web HelpDesk supported CAC login. It’s becoming more and more common for businesses to stop using username & password logins.

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cac

web_help_desk

enterprise

Status: None

Comments

sean.martinez

Link for how to implement Smart Card authentication for WebHelpDesk:

Re: Solarwinds Authentication with Common DoD Smart card and Common Access Card CAC Product Support

I have had a few users able to successfully able to use Smart Card/CAC login with WebHelpDesk. I have asked successful users to send me their documentation, and this is the most that I currently have here at Solarwinds. If anyone is able to implement it, I request that they either reply back to this thread, or message me directly so that we can get this into the product.