I want to be able to make a note on a ticket that is particular to a set of custom fields, ie: Select the items below if they apply to you. Instead I have to make a really long custom field name and it reformats the client view in a bad way. Basically some way to provide instruction within a ticket other than the request detail. See the items in red
ex:
name
phone #
'if new fill out the fields below'
address
position
'if current employee fill out these fields'
field
field