We just started using WHD. This feature request may already exist out there but I had a tough time finding it so I wanted to create a nice and simple feature request for it. One thing that is disappointing is the inability to customize the entire ticket bar that currently contains My tickets, group tickets, flagged tickets, etc. I am surprised that this has not been implemented a long time ago. I would love to be able to customize them and create sections such as "unassigned tickets," "[insert name]'s tickets," "New hire requests," etc.
I understand that I can currently use the "queries" to accomplishment what I want to do, but it just adds steps in the process and goes against the idea of having an organized quick access ticket bar that helps keep things organized and efficient.
Thanks!
Edit** I have attached a picture for reference of what I would like to see.
