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Time based availability | SLA reporting

We are providing SLA Reports to our business. However, our SLAs don't need to include off hours availability. In other words, the business does not care of certain locations or devices are available at midnight or 5am and so on.

It would be fantastic if when running availability reports i would be able to specify hours of the day to consider when calculating % availability. I only care for availability between hours of 9am to 5pm.

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Availability

Reports

sla

kpi

uptime

Status: None

Comments

FormerMember

This has been on my wish list forever. And across the board for everything. AVG, Peak, 95th percentile of all metrics, canned reports etc.. It's getting hard to justify the product sometimes when people can't get the metrics computed for only the time frames they care about.

mburgeso

This works for me within Report Writer.

Good luck.