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Bug: HTML Email Simulation in Alert Action Displays Plain Text

richmondg

Following the upgrade to SolarWinds Platform 2025.2.1, simulating an HTML email in the alert action results in plain text output only. This issue was not present in our previous version, 2024.4.1, where the simulation worked as expected.

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Comments

kenyamson

This was confirmed bug by support and will be fixed on 2026.1

richmondg

Have you received any update on the ticket?

obaid.rahman

This is exactly happening to me in my environment. Submitted a ticket but still waiting for a response from SolarWinds.

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