IPAM Address View not populating

I'm rather new to IPAM and am having trouble getting what I believe to be basic functionality working correctly. I am having issues getting the "IP Addresses>Manage Subnets & IP Addresses>IP Networks>Discovered Subnets" view to populate DNS Entries(SNIP #1). When I select the IPs that should have more information, which show as 'Used', and go to 'Edit' or 'View Details'. I can see the correct and matching Hostname reported by each of my DNS Servers. Meanwhile the DHCP entries(Snip #2) seem to have no issue populating the view with their MAC, Scope Name, DHCP Client Name, and occasionally even their Vendor. I've had little luck trying to find information regarding this issue. Most of my searches circle back to conflicting Hostname records which doesn't seem to be the case here. Thank you for your time and assistance.

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donrobert5

https://support.solarwinds.com/SuccessCenter/s/article/How-hostname-resolution-works-in-IPAM

https://thwack.solarwinds.com/thread/124158

sarrigo

I can confirm the server hosting IPAM is able to resolve the address via Ping -a, nslookup, and System.Net.DNS. I can also confirm the IPAM recognizes and properly imported the PTR records. Despite all that the tables in 'Manage Subnets & IP Addresses' haven't changed.

Also a random aside, does anyone else feel like the new look made IPAM slower and clunkier?

donrobert5

if doing a Ping -a from where the Subnet is assigned returns a value, then there's no reason for the column to be blank. It's time to open a ticket under support. As for the new view, check this thread.

thwack.solarwinds.com/.../ipam-new-gui-lack-of-features-search-is-broken