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Make sure that you see the MAC Address and the IP Address of the Endpoint. The Solarwinds Server takes the IP Address and does a Reverse DNS lookup against the DNS Server the Solarwinds Server OS has configured to pull Hostname data.
3 of 3 people found this helpful
Sean is right, hostnames are gathered through reverse dns lookup. To add to that Hostname can also be gathered via powershell script to the dns server as well as a few other methods when talking with the DNS
For basic troubleshooting, kindly run the following commands below from the Orion Server(Server wherein the IPAM/UDT is installed)
From command prompt
ping -a XX.XX.XX.XX
XX.XX.XX represents the IP address
Below are sample screenshots.
Thanks. We configured the DNS reverse Lookup zone. Thanks or the help
Helpful. Thanks a lot.