Why would circuits set as a group alert when down be running into account limitation when the alert is clicked in the alert queue and/or show up for a down group ?

patstat

We've set up groups for commercial circuits with both sides of the circuit, which is working to create the alert, but when I click on the alert in the Alert Queue, I get an account limitation error:

You do not have permission to view Net Object "C:1557"

I'm an admin, and created the group and the alert.

Also, when I'm working on the group status for messaging either in a Slack webhook, or for ServiceNow integration, it seems to be pulling an "Up" status for a Down group. 

${N=SwisEntity;M=ContainerStatus.Status;F=Status:} 

Or

${N=SwisEntity;M=ContainerStatus.PercentAvailability;F=Percent}

shows 100% 

If I had to guess, I'm using this wrong for this type of entity.