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We've set up groups for commercial circuits with both sides of the circuit, which is working to create the alert, but when I click on the alert in the Alert Queue, I get an account limitation error: You do not have permission to view Net Object "C:1557" I'm an admin, and created the group and the alert. Also, when I'm…
We're using the Slack integration and PowerShell script, like so many others are doing. It's really fantastic. One thing we want to do is iterate through the Alert Message (which is passed to the script), and do things. One element of our Alert Message is severity: Severity: ${N=Alerting;M=Severity} so I'd like to have an…
Solarwinds WebHelpDesk is very powerful, but for those who use Slack as communication and alerting platform, there still is no integration. We as a IT team struggled a bit keeping up with the immense flow of emails and filtering them out as well as being really pro-active on new tickets (first response time) as well as…
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