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Anyone else seeing HF2 version reported as HF1 after the update?

Certain we completed the recent HF1 and HF2 updates correctly, but our WHD system still reports it's running version as "Web Help Desk Version: 12.8.3 - Build #12.8.3.2893-HF1". Did the versioning edit get missed with the HF2 code, or have we not updated completely? Can anyone confirm?

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whd

Accepted answers

tech_0

This is what we got for Web Help Desk Version post hotfix 2 install: 12.8.3 - Build #12.8.3.2944-HF2

All comments

tech_0

This is what we got for Web Help Desk Version post hotfix 2 install: 12.8.3 - Build #12.8.3.2944-HF2

PeterB-IPS

Thank you @tech_0 ,

Appreciate you replying.

We will revisit the install of the HF2 patch for our system.

Cheers!

PeterB-IPS

Revisited our HF2 install, and now our WHD system is up to date and correctly reporting as "Build #12.8.3.2944-HF2". Thanks again to @tech_0 for chiming in to answer my original question.

Really strange and can't explain how it was not right in the first place. The JAR file modification dates etc are exactly the same as the failed install. Almost as if the application was somehow ignoring the file replacement and still referring to the older version of the files even though their names had been changed to keep them as reference backups for rolling back. Never seen this before in 20 odd years with WHD.