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It would be useful to import a list of groups. My organisation supports 15,000 devices across 5 geographical area's with hundreds of separate locations. Having the ability to import via a CSV file would be great.
I need to migrate and then manage the existing user base for Dameware Mini Remote Control, which is based on Active Directory group membership. There is no direct integration of Dameware Mini Remote Control or AD with Dameware Remote Everywhere. While I have managed to automate some of this process through scripting and…
One of our techs with a license is struggling to get the console to work on his Desktop. It continues to give the same error (see picture). He can login online and sometimes it allows him to use his license there, sometimes it doesn't. But he wants to be able to use the Desktop console. When clicking "login" on the…
After windows updates on 4/9/25 all of our desktops started getting pop-up boxes indicating there was an application error: After turning in a ticket with SW we were told it is an issue with CrowdStrike and DRE after KB5055523 was installed as an update. SW and CS are working on a resolution. However, this problem causes…
We have been using DRE for over a year. It's not the best looking or working app but it gets the job done for the price. Lately we have had issues with DRE from the standpoint of installation and updating using Microsoft Intune. I download and package one version, from MSI, with detection set to the of the MSI APP ID. And…
Why are we updating installed clients to versions that are not available to be downloaded as a package? I have noticed that agents are reporting versions 7.50.16 and 7.50.17 yet I can only get 7.50.13 from the downloads section. I have an open ticket with support to get the new version so I can deploy it with Intune.
Delete the engine ID from the VOIPENGINES table automatically when deleting APEs from the GUI, instead of throwing and error referring to this URL…
Currently, duplicate computer names can exist if a machine was reimaged without the machine first being removed from DRE before the reimage. If the machine is added back to DRE after the reimage, you will see two instances of the same computer name in DRE. Haviing a report to show these would be helpful.
I'd like to see a feature to prevent duplicate computer names from being added to DRE. Currently, duplicate computer names can exist if a machine was reimaged without the machine first being removed from DRE before the reimage. If the machine is added back to DRE after the reimage, you will see two instances of the same…
It seems that DRE is a hit-or-miss for me and my organization. I love using it when it works, but its starting to get more and more frustration on the NOT working part. To sum it up, we can get a laptop (MDT (police mobile data terminal)) to receive the email, download the service, and install it. DRE will show that the…
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