-
Tips, Tricks & Fun: Watch THWACK Sessions On Demand!
Missed SolarWinds Day? No worries — the party isn’t over! Our THWACK community sessions are now available on demand, packed with tips, tricks, and behind-the-scenes insights from our MVPs and SolarWinds experts. Shift Happens: Make Your ITSM Incidentally Awesome See how to turn your service desk into a centralized,…
-
Stop the Firefighting: Get the 2025 State of Database Report
Tired of constant reactive work? The 2025 State of Database Report offers a path forward. We surveyed IT professionals to understand the biggest challenges in database management, and the results show a clear need for change. The report highlights a few critical areas: · Automation and AI: Discover how DBAs using AI in…
-
Solar Bytes - November 2025
It’s November, which means we’re settled in to IT’s event season. Check out the What’s Planned section to see where you can find us. October was a significant month for us, marked by our major announcement at SolarWinds Day, which included THWACK® community sessions featuring some of our MVPs and the release of the State…
-
Digital Experience Monitoring: Context and Criteria for the Gartner® Magic Quadrant™ Report
Complete observability includes monitoring a user's digital experience. That’s where digital experience monitoring comes in to provide organizations with insight to proactively identify and resolve issues. With so many vendors on the market, a tool often used for vetting technology vendors is the Gartner® Magic Quadrant™…
-
The AI Effect: Announcing the 2025 State of ITSM Report
Last year, our inaugural State of ITSM Report explored how IT teams could resolve tickets faster through automation, knowledge sharing, and self-service. This time around, we’re exploring the transformative potential of generative AI (GenAI) to drive resolution times down. Over the past 12 months, we’ve seen many…
-
Let’s Connect at KubeCon, MS Ignite, and AWS re:Invent
The future of IT is here, and we want you to experience it live and in-person! If you’re attending these events, stop by our booth for an exclusive look at our latest AI-powered solutions designed to help you unify, automate, and manage your IT operations. Where to Find Us: KubeCon + CloudNativeCon : November 10–13 |…
-
THWACK Monthly Mission – November 2025
This month, it’s all about the tools that keep your IT world turning. From clever scripts to trusted dashboards, your toolkit is what makes you unstoppable. Join us as we dig into the tools that power your day, and maybe discover a few new ones along the way. Complete each task, earn your badges and THWACK points, and show…
-
THWACK Monthly Mission – October 2025
The dust has settled from our recent launch, but the mission is only just beginning. This October, we trade the countdown clock for a compass and set out on ExplorAItions, a journey to not only witness the new heights our AI has reached but to chart the unexplored territories it will conquer next. Together, we will…
-
A Massive Welcome Back to the New THWACK!
We’ve done it! After intense work, involving copious amounts of caffeine and dedication, we are THRILLED to announce that the new and improved THWACK is officially LIVE! Seriously, stop what you’re doing. Put down the network cable. Close that confusing PowerShell window. Take a few moments to familiarize yourself with the…
-
Come and get your desktop wallpapers!
We've taken some of the SAM 6.0 launch creative, sized them to fit various monitor sizes, and they are now available for download below. Enjoy!
-
Solar Bytes - October 2025
Happy Spooky Season to those who celebrate! I’m excited to get my Halloween décor up this weekend and see all the kids trick-or-treating at the end of the month. It’s SolarWinds Day again, and this time we cooked up some extra special THWACKcamp Community sessions to follow our keynote with lovely guests from this very…
-
PulseCheck by THWACK: "Is This Thing Plugged In?" The Weirdest IT Ticket You Received
We’re back with the sixth installment of PulseCheck, a new way for us to check in regularly with you and the broader THWACK community. Every two weeks, we’ll post a question on a topic that matters to IT pros. Sometimes serious, sometimes light, but always focused on capturing your perspective. If you’re new to PulseCheck,…
-
The Essence of THWACKcamp Is Back! It's All Happening at SolarWinds Day.
You asked about it, and it's back! The technical deep-dives and expert-led sessions you loved from THWACKcamp are returning, reimagined as THWACKcamp sessions, October 8/9. That’s right, we're bringing the core of what you valued from THWACKcamp to our biggest virtual event of the year, SolarWinds Day. We heard your…
-
Last Call: Sign Up for THWACKcamp Sessions at SolarWinds Day!
The time for deliberation is over. We’re issuing the final reminder to secure your seat for SolarWinds Day, October 8. The Essence of THWACKcamp is Back: Your IT Playbook The event kicks off with our leadership team giving you a sneak peek into the bold, three-year vision for AI, Automation, and Full-Stack Observability.…
-
THWACK Monthly Mission – September 2025
Classification: Confidential • Your Eyes Only Synopsis: Somewhere between a rogue query and a “harmless” configuration tweak, your database went sideways. You’re the detective. Your job: comb the clues, build the timeline, and unmask the culprit behind the slowdown—before they strike again. The Story During the 14:30 –…