Calling all network admins/engineers: How do you troubleshoot application issues?


The User Experience (UX) team is looking to better understand how network admins and engineers troubleshoot application issues. We'd like to explore your common use cases for troubleshooting applications, what metrics would be helpful, teams involved, etc.

If you have some time to chat over WebEx, please email me directly at People who participate and kindly give us their time and thoughts will get 3,000 THWACK points (but more importantly, you'll help us finally put the "is it the network or application?" battle to rest).

Thanks, and I hope to hear from you!

Ashley Orr

UX Researcher