wf.helpdesk

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• A ticket marked Resolved, the Client clicks Yes, but still gets notifications. Any ideas?

  Answered Closed 143 views 1 comment 0 points Most recent by elee July 2015Web Help Desk (WHD)
• Is there a way to bulk re-send Resolved emails to the target Client?

  Answered Closed 259 views 3 comments 0 points Most recent by wf.helpdesk March 2015Web Help Desk (WHD)
• Excluding specific request types from group ticket list?

  Answered Closed 313 views 2 comments 0 points Most recent by wf.helpdesk January 2015Web Help Desk (WHD)
• Do you have the capability of automatically assigning an email ticket to a specific license?

  Answered ✓ Closed 189 views 2 comments 1 point Most recent by wf.helpdesk December 2014Web Help Desk (WHD)