shift4corp

• Activity
• Posts10
• Comments10

Discussions

• Email Ticket Custom Variables Stopped Working

  Question Closed 97 views 0 comments 0 points Most recent by shift4corp September 2018Web Help Desk (WHD)
• 9

  Up
  Add an Advanced Search for Parts and Custom Column Sets in the Parts Search View

  2 views 1 comment 9 points Most recent by kbent December 2016Web Help Desk (WHD) Feature Requests
• 3

  Up
  Add the Ability to Edit Email Recipients on Individual Tickets

  0 views 0 comments 3 points Most recent by shift4corp March 2016Web Help Desk (WHD) Feature Requests
• 4

  Up
  Allow Searching the Whole Ticket for Keywords

  0 views 0 comments 4 points Most recent by shift4corp March 2016Web Help Desk (WHD) Feature Requests
• 3

  Up
  Add an Asterisk to the Request Detail Field When Submitting a Ticket

  0 views 0 comments 3 points Most recent by shift4corp March 2016Web Help Desk (WHD) Feature Requests
• BUG REPORT: Word Wrap, Bulk Edits, Disappearing Panes

  Question Closed 67 views 0 comments 0 points Most recent by shift4corp March 2016Web Help Desk (WHD)
• Admin account that is NOT a tech; or can be a hidden tech.

  Answered Closed 149 views 3 comments 0 points Most recent by shift4corp October 2015Web Help Desk (WHD)
• Approval Process via Action Rule - Approved e-mail no longer sends

  Question Closed 199 views 0 comments 0 points Most recent by shift4corp September 2015Web Help Desk (WHD)
• Automated/no approval for tickets submitted by ticket approvers

  Answered Closed 211 views 1 comment 0 points Most recent by shift4corp September 2015Web Help Desk (WHD)
• Tech Notes in Custom Email

  Question Closed 281 views 0 comments 0 points Most recent by shift4corp May 2015Web Help Desk (WHD)