jdmartel

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• Posts6
• Comments12

Discussions

• Clients not able to see task tickets after a Tech assigns them as the Client

  Answered Closed 487 views 2 comments 0 points Most recent by jdmartel June 2022Web Help Desk (WHD)
• Is there a way to link two sets of Tasks together?

  Answered Closed 495 views 3 comments 0 points Most recent by jdmartel June 2022Web Help Desk (WHD)
• Custom fields not displaying correctly in Client view

  Answered ✓ Closed 585 views 2 comments 0 points Most recent by jdmartel June 2022Web Help Desk (WHD)
• Looking to Report on Currently Open Incidents

  Closed 452 views 0 comments 0 points Most recent by jdmartel April 2021Web Help Desk (WHD)
• Help with Reports to show weekly trending data

  Question Closed 192 views 0 comments 0 points Most recent by jdmartel February 2021THWACK Community Discussions
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  Automatic Escalation Based on Time Left in Specific Status

  0 views 0 comments 3 points Most recent by jdmartel July 2020Web Help Desk (WHD) Feature Requests