diehr — THWACK

Discussions

24

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Default Value for Custom Fields

1 view 1 comment 24 points Most recent by jklaiber January 2022Web Help Desk (WHD) Feature Requests
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Status and Priority per Request Type

0 views 4 comments 12 points Most recent by gchristian November 2018Web Help Desk (WHD) Feature Requests
19

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Optional Require note from Tech upon Closing a Ticket

2 views 2 comments 19 points Most recent by amysampson October 2016Web Help Desk (WHD) Feature Requests
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Control all aspects of E-mail Templates

2 views 0 comments 10 points Most recent by diehr May 2016Web Help Desk (WHD) Feature Requests
6

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Merge tickets similar to Outlooks Conversation View

0 views 0 comments 6 points Most recent by diehr May 2016Web Help Desk (WHD) Feature Requests
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Custom SQL Queries

0 views 0 comments 14 points Most recent by diehr March 2016Web Help Desk (WHD) Feature Requests
6

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Better Directory Services support

0 views 0 comments 6 points Most recent by diehr March 2016Web Help Desk (WHD) Feature Requests
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Approval Type customization MUST HAVE

2 views 0 comments 8 points Most recent by diehr March 2016Web Help Desk (WHD) Feature Requests