bknight

• Activity
• Posts19
• Comments71

Discussions

• WHD upgrade 12.7.8 causing emails from old tickets

  Answered ✓ Closed 1.3K views 8 comments 0 points Most recent by pabely September 2022Web Help Desk (WHD)
• Problem with Surveys sending out to Inactive users

  Answered Closed 670 views 1 comment 0 points Most recent by Legusol March 2021Web Help Desk (WHD)
• IPAM to release a leased IP

  Answered Closed 1.2K views 6 comments 1 point Most recent by allnyabi78 November 2019IP Address Manager (IPAM)
• Windows 10 going to Locked Workstation during remote session

  Question Closed 115 views 0 comments 0 points Most recent by bknight August 2017DameWare Mini Remote Control (MRC)
• Next Update

  Answered Closed 225 views 8 comments 3 points Most recent by jprinz June 2017Web Help Desk (WHD)
• Dashboard not reporting correctly from query

  Answered ✓ Closed 380 views 1 comment 1 point Most recent by bknight September 2016Web Help Desk (WHD)
• Auto Email client on ticket closure

  Answered ✓ Closed 1.2K views 9 comments 2 points Most recent by shift4corp June 2016Web Help Desk (WHD)
• Adjust the customer email

  Answered ✓ Closed 111 views 2 comments 1 point Most recent by bknight June 2016Web Help Desk (WHD)
• Changeing the database server

  Answered ✓ Closed 108 views 1 comment 0 points Most recent by bknight September 2015Web Help Desk (WHD)
• Action Rule ran mulitple times

  Answered Closed 325 views 7 comments 0 points Most recent by typhoon87 May 2015Web Help Desk (WHD)
• Incoming email / voicemail

  Answered ✓ Closed 376 views 2 comments 0 points Most recent by bknight January 2015Web Help Desk (WHD)
• Customer unable to add a Note after ticket is closed

  Answered ✓ Closed 349 views 4 comments 0 points Most recent by bknight December 2014Web Help Desk (WHD)
• Setting to notify customers of new ticket

  Answered ✓ Closed 315 views 2 comments 0 points Most recent by bknight December 2014Web Help Desk (WHD)
• Setup Billing to point to the person who made the request

  Question Closed 123 views 0 comments 1 point Most recent by bknight April 2014Web Help Desk (WHD)
• ADFS and Webhelpdesk setup

  Answered Closed 210 views 3 comments 0 points Most recent by crippsb April 2014Web Help Desk (WHD)
• Exporting a Survey

  Answered Closed 140 views 3 comments 0 points Most recent by ryoung February 2014Web Help Desk (WHD)
• Setting up Dameware remote desktop in Webhelpdesk

  Answered ✓ Closed 340 views 4 comments 0 points Most recent by bknight December 2013Web Help Desk (WHD)
• Generate Tickets via email from an Action Rule

  Answered Closed 860 views 3 comments 0 points Most recent by bknight August 2013Web Help Desk (WHD)
• Bulk upload assets

  Answered ✓ Closed 676 views 2 comments 1 point Most recent by bknight August 2013Web Help Desk (WHD)