Salmanul ✭

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  Requesting specific number identification for different type of tickets created in SWSD, such as SR1234 (for service requests) INC1234 (for incident tickets) and ITRF1234 (for IT request forums)

  1 view 3 comments 6 points Most recent by swreed August 2023SolarWinds Service Desk (SWSD) Feature Requests
• 6

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  Allow us to add a "Service Request" shortcut into the catalogue in SolarWinds ServiceDesk platform view, currently there is no service request option other than Incident.

  2 views 0 comments 6 points Most recent by Salmanul July 2023SolarWinds Service Desk (SWSD) Feature Requests