Patrick.Deschutes · IT Technician · ✭✭✭✭✭

• Activity
• Posts6
• Comments2

Discussions

• 10

  Up
  Limit visibility of private comments using permissions based on your role in an incident.

  2 views 1 comment 10 points Most recent by Suliman.k May 7SolarWinds Service Desk (SWSD) Feature Requests
• 2

  Up
  Automate appending CC field with a user specified in a custom field user selection.

  31 views 0 comments 2 points Most recent by Patrick.Deschutes November 2025SolarWinds Service Desk (SWSD) Feature Requests
• 0

  Up
  Hide Service Request Subcategories from Incident Subcategory drop menu

  0 views 2 comments 0 points Most recent by bwilkinson March 2022SolarWinds Service Desk (SWSD) Feature Requests
• 5

  Up
  Service Request reminders based on custom date fields.

  0 views 0 comments 5 points Most recent by Patrick.Deschutes March 2022SolarWinds Service Desk (SWSD) Feature Requests
• 11

  Up
  Reporting on Tags

  0 views 0 comments 11 points Most recent by Patrick.Deschutes March 2022SolarWinds Service Desk (SWSD) Feature Requests
• 3

  Up
  "Instructions" text box that appears in all incidents as a guide on what type of information to provide in an incident or how to prioritize requests

  0 views 0 comments 3 points Most recent by Patrick.Deschutes March 2022SolarWinds Service Desk (SWSD) Feature Requests