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Patrick.Deschutes · IT Technician · ✭✭✭✭✭

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Discussions

  • 10
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    Limit visibility of private comments using permissions based on your role in an incident.
    2 views 1 comment 10 points Most recent by Suliman.k May 7SolarWinds Service Desk (SWSD) Feature Requests
  • 2
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    Automate appending CC field with a user specified in a custom field user selection.
    31 views 0 comments 2 points Most recent by Patrick.Deschutes November 2025SolarWinds Service Desk (SWSD) Feature Requests
  • 0
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    Hide Service Request Subcategories from Incident Subcategory drop menu
    0 views 2 comments 0 points Most recent by bwilkinson March 2022SolarWinds Service Desk (SWSD) Feature Requests
  • 5
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    Service Request reminders based on custom date fields.
    0 views 0 comments 5 points Most recent by Patrick.Deschutes March 2022SolarWinds Service Desk (SWSD) Feature Requests
  • 11
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    Reporting on Tags
    0 views 0 comments 11 points Most recent by Patrick.Deschutes March 2022SolarWinds Service Desk (SWSD) Feature Requests
  • 3
    Up
    "Instructions" text box that appears in all incidents as a guide on what type of information to provide in an incident or how to prioritize requests
    0 views 0 comments 3 points Most recent by Patrick.Deschutes March 2022SolarWinds Service Desk (SWSD) Feature Requests
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  • Activity
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