rgnanda

That's good to hear!

No not like that, When there is a problem in recognizing the prompt we have provided a provision to force CatTools to use those as prompt. But not necessary for all devices. Whichever is facing problem can be overrided with this provision. Note: All four prompt fields should be filled when using this option. Thanks, Nanda

Thanh, Can you please send me the debug log to check? Thanks, Nanda

Hi, Can you please tell me which version of CatTools you are using? CatTools 3.9 is now available with Sonicwall(SonicOS) support. Thanks, Nanda

Hi, Just disable the paging by giving proper command in variations - additional commands or input proper more/paging prompt and more/paging key stroke under variations - prompts Nanda

Hello Wolliballa, That is nice to hear that your problem resolved. See the attachment for 'Advanced Editor'. Thanks, Nanda

Hi, CatTools is expecting the User Name prompt as 'Username:'. From the log you have given it is 'User:'. Please update the Username prompt as 'User:' under Prompts tab of the device details and try. Thanks, Nanda

John, CatTools v3.10 is released. Please get a Eval copy of CatTools 3.10 and try run your commands in Juniper. If you have any issues please post me back. Thanks, Nanda

Hi, The device is expecting a 'y' confirmation to save the changes. The device script needs to be updated to handle this. This can be done through support. Please open a ticket through support if you have valid maintenance. Thanks, Nanda

Hi, In coming version of CatTools Cisco.Wireless.Lan is going to be support variataions feature.If you have valid license with maintenance just come through Solarwinds Support, I can provide a Buddy Drop with Variations enabled in Cisco.Wireless.Lan. Or else please configure your device as Generic.Device in CatTools( For…

Hi, Please do the below, 1.Configure the pre-login key stroke as space 2.Prelogin text as 'Press any key to continue' And Try. Nanda

Hello Stefan, Can you please, 1.Share manual PuTTY log of commands being executed to take backup.(Should be from first key stroke to connect the device). 2.Share me the debug log of the device by run the activity without the variations. (Just disable the newly added prelogin keys/messages and save). Also please add as…

Hi, Can you please try sending 'show running' command by Device.CLI.Send Command Activity by disabling the options 'Enter commands in enable mode' at the options tab? or You can try Generic Device type to check. To use Generic device type use the variations feature properly. Thanks, Nanda

Hello, If you have a valid license, please open a support ticket, we will try to avoid the variation input for prompts in the case of arbitrary. You can mention about this thwack thread in support ticket and ask the support rep to forward the ticket to me. Thanks, Nanda

Hi Stefan, The invalid/unknown command in the output is for the paging command send by CatTools(terminal len 0). You can remove the paging command in variations by check the 'Disable Paging' and empty the command given. Or else you can input the correct command there(I hope the correct command is 'set cli screen-length…

HI, Have you given input to the SSH Username and SSH Password fields under Passwords tab? If so please input the same under AAA User name and AAA Password too and try. Thanks, Nanda

Hi, I can not do any web session by myself directly(As per Solarwinds policy). You can communicate me through support.Provided you should have a valid maintenance for CatTools. If that is not possible you can send me the requested file to my email; I can assure for security of your data. Thanks, Nanda

Hi, Can you please try set the variations of device as in the attachment and post me? Thanks, Nanda

That's great! Keep going!! Nanda

Hi, Once you enabled the Capture mode and run the activity, You can see the debug information under the below mentioned folder with device name, 'C:\Program Files (x86)\CatTools3\Debug' Thanks, Nanda

Thanks Ian, Will investigate and do the needful. Thanks, Nanda

Will check the issue there through support then Thanks, Nanda

John, As a process, Solarwinds will provide script changes as Buddy Drops for the active maintenance customers. For the reported similar issue, a script change sent to customer as BD solved the issue and will be available for those other customer who are on active maintenance via Solarwinds support. Thanks, Nanda

Hi, It's look like the device script needs to be enhanced. Please contact through support. Thanks, Nanda

Hi, Please change the connection type from telnet to ssh types and check. If nothing work, please share me the PuTTY capture of successful login? Thanks, Nanda

Hi, Thanks for the info. The device type 'Cisco.Switch.CatOS' is not having stack details in the report as of now where as 'Cisco.Swicth.IOS' is having stack details in the report. Please mention which device type you are using in CatTools tpo configure? And also please post the report output yor are getting now from…

Hi, Please use HP.Switch.Others device type and just input the full prompts as I explained earlier. And try. Or else try edit the variations and try in the device type you are using. Thanks, Nanda

Mark, Please add the full prompts (all 4) in variations as explained in the attachment and try Thanks, Nanda

Hello Wolliballa, Please follow the below steps, 1.Edit the device info. 2.Get in to variations by click the last tab 'Variations' and click on 'Use Variations>>'. 3.Click on 'Full Prompts' and set as I have attached(CSB-Variations.png). 4.Save the details and run the activity. Still have issues post me the debug log.…

HI, Can you please try using custom script? Please get the help from below link, SolarWinds CatTools Activities\Creating a Custom Activity\ Thanks, Nanda