rgnanda

Hi, We're here to support your requests., Can you please send me the details(PuTTy captures) by following the below link to get support for your device, http://knowledgebase.solarwinds.com/kb/questions/127/Get+support+for+your+device+added+to+CatTools This will definitely help to support these devices Thanks, Nanda

Thank you..., Will wait for your files. Nanda

HI, As of now CatTools is not supporting Vyatta Core 6.5 R1. But this can be tried throgh custom device option.Please follow the below link and try, SolarWinds CatTools Check the Devices-->Creating a custom device portion. Alternatively you can use Generic device type also. Abort from everything to get support from…

Hello, Can some one please share PuTTY log of connect via session? That will help a lot me to analyse this for upcoming release., Thanks, Nanda

Hi, Can you please provide the detail by following the below link, http://knowledgebase.solarwinds.com/kb/questions/127/Get+support+for+your+device+added+to+CatTools I can try through Generic device type and come back to you. Thanks, Nanda

Hi, I've requested you as friend. Once you accepted, you can send me private messages. Thanks, Nanda

Hello, Can some one please share PuTTY log of ARP table from Check point Fire wall? That will help a lot me to analyse this for upcoming release., Thanks, Nanda

Hi, I got those ticket. Let me work on it and update you. Thanks, Nanda

Hi, Yes that is a problem, only '<space> forward' will be removed from config files not the entire line. Can you open a support ticket for this, Saying your MatrixN switch problem with the debug log you have send? I can work on it and update you with the new script soon via support. Thanks, Nanda

Just try '<space> forward' as Paging prompt. We will try that too! Nanda

Hi, There is no variations option in MatrixN switch devicetype. So try to configure the device using Secure Stack device type itself aor else as Generic device and try the paging prompt change. Nanda

Hi, Is this new device? This device is having different behavior then the others. This is not returning the prompt after completing the configuration instead it is asking one more keystroke to be key-in by the user. Look @ the buffer '--end--- <b> back, <space> forward (quit)' as of now CatTools is not supporting this.…

Hi Stefan, Got the ticket through support and I hope I have got the issue. Support will contact you with the new device script BD. Thanks, Nanda

Hi, Good to hear that it is working. Thanks for the update Nanda

Thanks for the file Stefan, Will update you once verified. Nanda

Hi, This is for v3.10 Nanda

Hi Stefan, I have checked the debug log for 'showinterfacesextensive.zip', the output file is having the data what ever CatTools received. You can confirm it by checking the debug log. So can you please do a manual PuTTY session of the command to that device and compare the output? Post me back with your findings. Thanks,…

Hi, I have attached the new device script in the zip.Follow below steps, 1.Unzip and replace the file under '\Scripts' folder after taking the backup of existing backup. 2.Remove the variations 3.Restart CatTools service 4.Try run the activity Thanks, Nanda

Hi, Is you device requires any command to send before ask for the user (like Ctrl+Y)? Thanks, Nanda

Hi Stefan, Thanks for the files.As I informed earlier it's because of the string 'error:' in the output.You can see the message in infolog also as warning only not as error. And the output is perfect. You can continue with the activities and no need to worry about it. Still if you want to avoid the infolog message, then…

That's nice to hear that you problem is solved now! Have a Good Day Nanda

Nothing went wrong on new version. Can you please send me some of the different devices complete(with the buffer value) debug logs to analyze this issue further. Let me check why the hostname/prompt is not determined properly. Thanks, Nanda

Hi, Can you please input SSH Username and SSH Password and use SSH2 as connection type and check? Thanks, Nanda

Hi Stefan, I am not seeing any other thing wrong in the debug log,Please try the below once, 1.Delete(or move somewhere if required) the existing output file,infolog and debug log of the device. 2.Try sending one command at once while configuring the activity (eg:first time send show version alone, on next run change the…

Dave, That is nice to hear that it is working fine. Thanks, Nanda

Hi, Can you please show me the passwords tab details? Thanks, Nanda

Hi, Can you please come through sales? Thanks, Nanda

Hello Stefan, Can you please check the password entry for this particular device. AAA Username and AAA Password should be filled under Password Tabs to connect with Telnet. Thanks, Nanda

Hi Stefan, Please uncheck the option 'Stop on error' in Options tab of the activity window and check. CatTools is treating 'Error:' text as error prompt.(You can see this in last line of the output). Post me back with the logs and output. Thanks, Nanda

Glad to here it's working..., Then my answer elogible tomark as correct answer? Nanda