hilbertd21

To confirm, will eyeshare work with integrating Solarwinds with Remedy, as it does with Servicenow. I checked out Ayehu Eyeshare, and see integration with Solarwinds, but shows video for Servicenow. I assume same integration works with Remedy?

Any update on next service release repairing this issue? I was going to follow back up with support, but wondered if you or anyone else have heard from development

Looks like this isn't a safe or viable option at this point, and will need to wait until next release to resolve? Sucks, as application status is showing everything as 'unknown'. Below is the response directly from our development team. "As far as I know these counters have been really removed from application template in…

Working with support, discovered that the fix was to change the template from agent based to agentless, the run the Configure Server, then switch template back from Agentless to agent. However, I'm back to where I started, as the upgrade to 6.2.1 was to have removed errant counter 'Average Document Indexing Time' which is…

1.) Remember, I had this working prior to upgrade on all node members of DAG and was working, having used the auto-configuration tool in the template to set up all the powershell/IIS/WinRm stuff. After upgrade, all members of the DAG are reporting exactly the same error connection error. 2.) So, working with our Exchange…

Hmm. One member of the DAG isn’t connecting or configuring. Could there be an issue if one member of the DAG isn’t connecting, somehow hoses up the others?!? I don’t think so, but it’s the only known difference/error I’m finding.

These configs appear to check out fine. I ran the checks for the errant https/443, which didn’t exist, so nothing to remove. Ran the EMTshooter and came back without error. We’ve even rebooted the members of the DAG, no diff I’m re-running the configurations again, and they check out. Should I re-run the configuration…

Already bound to Microsoft Exchange……..any other ideas?

Look like correct path. If you can’t see screenshot, I went to IIS/sites and under ‘Exchange Back End’ show path as C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\PowerShell

Thanks for clarifying! You're the best aLTeReGo.

Thanks for clarifying. I'll check that out, but wondered, if adding that would be surpluflous/redundant. What would be the measures I'm already polling for in the appinsight for 2013 that would alert symptomatically of a condition where messages are stacking up, and simply alert on that? Any existing counters you can name…

Exchange 2013, Windows 2012 R2

Thanks, but still not seeing it. The specific measure I want to be able to see, and alert on, is 'Messages Queued for Submission'. When I expand it from specific mailbox database, per your suggestion, I can see it has thresholds set for 30 warning/50 critical, but a.) is this measure actually polling and would trigger at…

We have a new Exchange 2013 DAG that consists of 7 servers, all servers are mailbox roles, with 77 databases spread across all of them. I've configured and applied Appinsight for Exchange on all 7, which works great, but wondered if this is necessary to have all 7 application monitors running in parallel across all servers…

No. it’s used internationally across multiple orion instances. I noticed the problem immediately after upgrading to the latest versions, so am attributing it to that as last known change. I’m working with support, but they asked for a couple of logs. Which I was able to find only one, and appears to have no errors. What…

I've opted to use a process component monitor for 'lsass.exe' on those windows 2003 DC's that were not recognizing Netlogon server with the services component monitor. Works great. Thanks for the suggestion and assist. I am closing the SW ticket I opened and can revisit in future if needed.

I have a slightly different issue. Custom Statistic Monitor doesn't show up. I'm using agent based polling. Perf monitors are fine, just no Custom Statistic Monitor. I want to set up alerting for 'Messages Queued for Submission', but it's greyed out with all the other 'Custom Statistic Monitor'. Our exchange admins want to…

Never thanked you Leon. I got this template working great. Thanks.

Leon, Thanks for following up. New to scripting, so for the commandline switch your talking about, how would I properly set up trigger threshold so this will ignore existing keywords in files that are present on a given unix box now (show ‘UP’ green status), and only alert on any new entries with said keyword in file? Are…

thanks for the fast reply. I'll see if that will work.

The workaround restored the counter I needed, showing UP status, but doesn't populate with any values, so I guess my only other option is SNMP. What's frustrating is that though SNMP is enabled and working on the node itself, and we've verified the configuration for the correct blackberry SNMP registry keys, MIB location…

Thanks!

Support case is 478746. I'll try your suggestion too and report back. thanks! Doug

Let me see what he has and I'll post it. Thanks! Doug

I believe it's this path, you may have to unhide the root folder for Program Data in folder properties if you've not done it already. C:\ProgramData\Solarwinds\Logs\APM\ApplicationLogs

I went through and added in the instance name and applied to the two application monitor components that were blank. Yes, will be upgrading to SAM 6 if this doesn't resolve issue. I'll follow on this thread on my findings. Thanks!

We've got one of four NPM pollers that stops being up to date with 'Last Database Update'. Each has a dedicated SQL instance, and date and times are fine. All Orion services show up and fine, but no polling activity. Restarting Orion services fixes it. We want to be alerted when 'Last Database Update' exceeds 60 mins so we…

we used the script as the basis for a simple version we were able to get to work. thanks! Doug

rebooting members of the DAG completed the agent plug in installs, but still getting same error. I've opened a ticket with support. Any other insight or suggestions you may have to correct this?