greg

Ray - the simplest way to verify packets is to use a sniffer on the NetFlow target machine. If I understand you correctly, you are running this on a machine connected to the inside interface on a firewall using NAT? I am also assuming you are sending the Netflow packets to a static address on the outside interface on the…

Hey Haole - this one seems to have fallen of my radar... Are you able to do a GotoMeeting so we can check this out? PM via email if so. Thanks, Greg

Udiburg - I have forwarded this to our licensing expert. He should be contacting you shortly. Thanks, Greg

Are your addressed VLANs numbered above 1000? --Greg

Sorry - I wish I could, but we are unable to provide dates or even guesstimates on future features. Just know that is on our list... HTH, Greg

juanmotime - to prevent the DNS query from going out, you could place an entry in the hosts file... 127.0.0.1 localhost 127.0.0.1 CRL.THAWTE.COM We have since stopped signing our service executables for this reason. HTH, Greg

Excellent, Thanks for the follow-up post. --Greg

 JasonKV - I feel your pain (I hate dealing with those folks as well). I will create a zip file and some instructions to manually apply the service pack, and then give those to our support team. If you will contact them later today, you should be able to get your hands on something that let's you bypass the need for…

Hi Marie-Chantal - the Orion Toolset integration allows you to launch the real-time tools included in the Toolset from an Orion NPM web page, by right-mouse clicking a link or object the webpage, without having to enter the device/interface and credential information (OK, you have to enter the credential information *once*…

ekonawal - We are placing more emphasis and effort in to the Workspace Studio over the classic tools. Is there a particular function that you are not able to perform by using the Workspace Studio version? Thanks, Greg

Oborys - Can you define "just quit" a little better? Does it give you an error? Will it run? Is it the Workspace Studio version or the classic tool? Have you tried the other? Thanks, Greg

Swack - Can you navigate to your settings folder (usually C:\Documents and Settings\<user name>\Local Settings\Application Data\SolarWinds\Dashboard\*), zip up all the files found there and send them to me? --Greg

similler - would there be anyway you could send us the install package for the CCA agent you are using? I, like Jeff, have never heard of this before either. Woudl it be possible to upgrade / try a different version? --Greg

Hi Hari - unfortunately the Toolset does not currently have any tools to show STP status of ports, or the list of info in item #2. However, Orion NCM will give you some of those items in it's inventory tool. Check it out here. HTH, Greg

Hi Crwchief - I started doing some testing on Win7/IE8.0.7 (never tried on it before), and I had a heck of a time getting the Toolset integration working, but eventually it succumbed to my rabid persistence... :) Here is what I did: * Open up all security settings for ActiveX Controls (like you stated above) * Make sure…

JlHainy - can you send me a copy of the capture? Thanks, Greg

drburge - Enabling and disabling interfaces was not fixed in that hotfix, I think the previous poster just wanted know where to get the latest version from. The issue has been fixed in the current codebase and will be in the next release. HTH, Greg

MCampbell - these might be in hidden folder, and depending on how the Toolset was installed (per user / all users), it could be in a slightly different location. Have you tried looking in: C:\Users\<your username>\AppData\Local\SolarWinds\Dashboard C:\program Data\Solarwinds Is there a specific MIB you are missing? --Greg

All - I am sorry, but I mispoke regarding the layer 3 resolution... The command line version of SPM *does* support layer 3 resolution, but it currently does not do a reverse DNS lookup on the found IP addresses. Thanks, Greg

Vincent - Can you tell me what version of 10 (like 10.2 or 10.4)? Also, are you using the Classic version, the Workspace Studio version, or the command line version? Are you using SNMPv3? Does it work via SNMPv1/2c? Thanks, Greg

Dereck - looks like you found a bug. It seems that the IE settings for script error suppression are not carried over to the control. msdn.microsoft.com/.../system.windows.forms.webbrowser.scripterrorssuppressed.aspx I will make sure this is corrected in the next update; Thanks for finding this. --Greg

Could you please download the interface table and see if it reports information for 40 interfaces? Thanks, Greg 

Yup - it's coming soon. --Greg

Ah - we can retrieve vendor information via the sysObjectID (as long as the the device supports SNMP). We do not currently resolve the vendor from OUI in found mac addresses in Switch Port Mapper, but that is a great feature request; to show the manufacturer of found MAC addresses in a bridge table. I will get that on the…

Donald - it is when you first create the gauge, right after you enter the IP Address and SNMP Credentials. Unfortunately, there is no way to edit an existing gauge. Also, you can use the gauges in the Workspace Studio. HTH, Greg

I can't reveal specific methodologies for discovery on the forum, but it is always advisable to place the most common credential higher in the list for the fastest possible scan. HTH, Greg

MadDog - Copy back the file named "AutodeviceManager.xml" and see if it loads. That file stores your devices. HTH, Greg

 It took a little while to figure our what was going on with this issue... As you may know, when asking a Cisco switch about it's Bridge-MIB, you append the @ sign and the VLAN number to the community string to get that VLAN's bridging info. Well, you really can't do that for SNMPv3 since there is no community string.…

awsl - Since I don't see the port in use (8099 - which is used for IPC), my guess is that you bound the TFTP server to an address in settings, but that address is no longer present on the machine? [just a guess, since I haven't seen your *actual* stack/error messages] To remedy this: * Find a file named TFTPSettings.xml…

Paul - since most of our tools use the SysObjectID to verify the correct community string, that would explain why they're not talking to these devices. You can use net-snmp as a command line tool to download MIB information without the SysObjectID requirement - http://www.net-snmp.org Do you have a third party SNMP agent…