donrobert5 · Implementation Engineer · ✭✭✭✭✭

You might want to create a feature request.

looks like it should be filed as a feature request

Endpoints are group with IP, DNS and MAC. If you only created a whitelist for DNS, but the endpoint is detected on the MAC address level, it will still be rogue device. The most basic information that UDT gathers is the MAC address, it would be best to create whitelist using the MAC addresses.

You can group the UDT endpoints with IP Address, MAC and DNS. The Device Tracker Summary looks at all three, together with the User, node and Port. As for the Inventory Pages, it groups it between Device Endpoints and Users. It does not include Node and Port.

documentation.solarwinds.com/.../ipam-ip-address-conflicts.htm

support.solarwinds.com/.../Importing-an-IPAM-spreadsheet-getting-COMMAND-FAILED-An-item-with-the-same-key-has-already-been-added

Based on the screenshot, the IP Address you imported are orphaned IPs. It does not know where to put the said IP Addresses.

what you are doing make sense as I encounter the same with other tools for Solarwinds(namely the addip tool for IPAM). They always ask to use the Native Orion Accounts instead of windows account. However, for that error, that is as clear as it gets, you need to input the correct username and password. Try to follow…

if the error is a straight up unknown password, then it is what it is, You can follow superfly's suggestion. If there's a legit error, it would be great if you can share it.

Do you get any error messages?

I also saw your other posts, the problem with that is that you are randomly looking for errors on the logs. The error you pasted is for the Agent Management Polling and has nothing to do with Module Engine stopping.

I usually do the testing on this article. If it does not work outside of the Solarwinds services, then it is something on the environment. support.solarwinds.com/.../Test-SMTP-server-connectivity-via-telnet

Try rebuilding the website support.solarwinds.com/.../Server-Error-in-Application-when-launching-Orion-Web-Console-after-installing-or-uninstalling-NET

2020 version is a little outdated, you might want to consider updating the software first, as for the logs, you will need to read and check where the Module engine stops and then read the error above it as that will give you an idea on what service caused the module engine to stop.

You will need to have some knowledge on how to read the Solarwinds logs, it is on the ProgramData/Orion/Solarwinds/ However, you might also want to upgrade. support.solarwinds.com/.../Currently-supported-software-versions

I would do it via the Database. What you are looking for is IPAM_Group then GroupType would be 8 for subnets. The column you are looking for is ScanInterval and NeighborScanInterval.

To add IPs to the monitored Subnets, you will need the following tool. It is attached to this email below are the steps on how to use it. - Extract the AddIps.zip to a directory on the IPAM server - Run the file SolarWinds.IPAM.AddIps.exe/SolarWinds.Tools.IPAM.AddIps.exe - Provide your Account\Password you use in the web…

Kindly check first the document below. Look for IP Address conflicts. https://documentation.solarwinds.com/en/success_center/ipam/content/ipam-ip-address-conflicts.htm Once you understand the scenarios, you will be able to identify if your IPAM is indeed getting all the information it needs to alert for IP Address conflict.

Kindly check the Thwack post below. https://thwack.solarwinds.com/product-forums/user-device-tracker-udt/f/forum/23550/hostnames-are-missing As a workaround you can use Custom Property to populate the desired output. But you can't use "Hostname" as a custom property as that is a default column. Probably, create FQDN or…

have you tried to check the email action on the Orion Alerting and see if it is listed there?

Try checking this out. thwack.solarwinds.com/.../udt-port-capacity-planning-exported-report---prosperon-networks

what you are saying is possible, but have you confirmed that you are getting a full result via Layer 2, layer 3 and domain users? If one of them is missing it will not able to correlate.

If it is erroring out when sending it via NCM, that means you are having issues pushing commands to the device. I think you might need to consult this on the NCM guys and most probably, they will ask you for a session trace for NCM. support.solarwinds.com/.../Generate-session-trace-logs

Do you have sample endpoint and tried to find the sample endpoint in UDT?

thwack.solarwinds.com/.../agent-polling-for-udt

thwack.solarwinds.com/.../updated-vendor-mac-address-list

yup. pretty much something in the environment is blocking it.

When you do your test, did you actually check the Application on the node itself and check if it was actually detected as down instead of relying on the alert? It needs to be detected as down first before it triggers the alert If it does not detect as down, then the alert will not trigger. And to echo chenash, this should…

documentation.solarwinds.com/.../udt_2020-2-6_release_notes.htm

support.solarwinds.com/.../Device-Inventory-and-User-Inventory-pages-are-not-loading