christineb

Hi Omair - We haven't had a lot of requests for remediation scripts to fix non-compliant devices, what we've heard is that most customers tend to want to handle that themselves. I will note your request. Re: your Win 2008 issue - have you installed SP 5.5.2? That should fix your 2008 issues... Thanks, C

Hi Brandon -We have had a couple of customers request this, and if we have a few more we'll look into doing this for a future release. Thanks so much! --Christine

Hi Network-Guru - the name is resolved using a NetBIOS query. The issue with the device duplication is this - in automatic discovery, we prevent device duplication by not duplicating the host name. However, when someone manually enters a device, they could mean to have it that way (manual indicates intentional), so we…

Hi David - I'll get this entered as a feature request. Thanks for the suggestion! --Christine 

Hi Term - we're in the final stages of an IpMonitor release and we'll have an RC out very soon. I'll post as soon as that is ready to go and invite folks to participate. I've been the PM for IpM for a little over a year now, so feel free to bug me for updates as often as you like. I'll be here to answer! --Christine 

Even though this is an older thread - we know that lots of folks have questions about alerts, alerting, advanced alerts, alert actions, and so on. So, we did a whole SolarWinds Lab espisode on it. Join us at lab.solarwinds.com on June 12, 1pm Central for the episode. We'll review all types of alerts and alert actions.…

If there is anyone on this thread that is interested in joining the 6.1 RC - please send me a note. We are starting to provision it now. --Christine

Hi everyone – I’m the new PM for IpMonitor. We definitely plan to support SNMP v3. It’s a nontrivial enhancement– we do have it on the roadmap and plan to have it in the future. 

Hi SWilliams: You're exactly right. It is possible with NPM integration, but not with the standalone NCM version. We appreciate your input and we'll definitely be listening to the community to determine if there is a broad need for it in the standalone version. 

Hi Jon0966 - this isn't currently supported - but I've marked it down as a feature request. If we get more requests for it, we'll put it on the road map. It certainly makes sense! --Christine

Hi Chrisjz - could you open a support case for this? We'd like to get it sorted out for you. --Christine

Hi Donald - this is being tracked for a feature request - and I've incremented it by one more and added your comments. For internal folks - this is FB#22781. 

Hi WaveOn - could you open a support ticket and we'll take a look at this for you? --Christine

Hi Creativity44: CatTools doesn't support TippingPoint devices - you can see the list of supported devices here: http://www.kiwisyslog.com/wrapper/devices-supported/. However, if you can post a PuTTY capture of logging into the device and generating a backup, one our our developers said he'd be able to look and tell you if…

Hi Donald_Francis - this is on the road map. I have definitely heard this feature being requested - and it's being tracked. For internal users - it's FB#22610. --Christine

Hi Rajivbahl - To store the output of a scheduled job - you can export it to pdf by either viewing the job log and saving it to pdf there - or having it emailed to you (see the admin guide http://www.solarwinds.com/support/orionNCM/docs/orionNCMAdministratorGuide.pdf on page 158). --Christine

Hi Pyro13g - I'll send this as a feature request. --Christine

Hi JGraul: I wanted to get back to you on this (sorry it's taken a while). We did reproduce this problem and it has been reported as a bug and scheduled to be fixed. Thank you so much for letting us know about it. Christine 

Hi Sharon - have you checked out the supported activities list to see if your activities are supported by the device? http://www.kiwisyslog.com/wrapper/devices-supported/ --Christine

I've entered this as a feature request. Thanks for the input! --Christine

Hi Jvansoest: We don't have this option in CatTools presently, but I have entered it as a feature request. It's a great suggestion. --Christine

CatTools has a "Connect Via" option that may work for you; www.kiwisyslog.com/.../dev_connectingviaasession.htm --Christine

Hi - I believe you were able to get a solution to this through support. If anyone else is having this issue please open a support ticket and reference TT #1231. --C

I'll add this as a feature request. --Christine

Hi Creativity44: CatTools does not have a web interface. For that functionality - you might try our enterprise-level product - NCM. NCM also has broader device support, so that may be a better option for you. Hope that helps - you can download a trial of NCM here.…

Hi Molayo - the TACACS server should update the credentials - here is a blog about using TACACS with NCM: --Christine 

Hi 14All: Thanks for the input. I entered this as a feature request - for internal users it's FB 12219. --Christine

Hi David - we're tracking this as a feature request. Thank you for the input! --Christine

Hi Sol - I think what is happening is that the current integration method between Orion and Toolset is not enabled. You can verify this by following the directions below: The list of Services on the machine should show “SolarWinds Orion Toolset Integration Service” and it should have a status of “Started”. If it doesn’t,…

Chick - what problem are you having? Have you tried the Juniper device script to see if any would work? --Christine