Haley

I recommend contacting support at https://forms.netsuite.com/app/site/crm/externalcasepage.nl?compid=638609&formid=12&h=3d0552f20b2e9bd6580b for assistance with setting up the Orion Trap Receiver to notify Cirrus of configuration changes.

One option is to create two different Node Details views. One view could include the Cirrus confgs resource and the other view would not include the Cirrus configs resource. Within each user's account, you would assign the appropriate Node Details view to the user. 

Cirrus provides you the ability to connect to devices via telnet, ssh, or snmp. It looks like you currently have the "Transfer Configs Using" setting set to snmp. This setting is visible in the Node Details window. If you do not have a read/write SNMP community string defined on the ASA, then I recommend modifying the…

Thank you for the update. If you change your Regional Settings to be English, do you still see the same error?

Thank you all for your interest in the VoIP Beta program. The opportunity to participate in the VoIP beta has come to a close. We will start the beta program very soon and are no longer able to accept additional participants at this time. All users that have posted interest in this thread will have the opportunity to…

What OS version and regional language settings are specified on the server where you are installing Cirrus?

You can run a repair on Orion using the Add/Remove Programs option under Settings > Control Panel. Ensure to select the Repair option in the Install Wizard.

I understand. If you need to provide configuration backup data that is limited to each customer's devices, then you will need to configure separate configuration backup jobs. For troubleshooting the configuration backup jobs, I recommend creating a support ticket at…

Don, I now understand what you mean by "group master baseline feature". This feature is already available by using the Policy Manager to create the rules around a default template and compare the rules against selected/all devices. In regards to the ability to compare configs from multiple devices against a specific config…

If you are seeing "---More---" within your configurations, then most likely the commands referenced within the device template for the Reset command are either not correct or not complete. For assistance with troubleshooting device templates, I recommend creating a ticket at…

We have identified a memory issue with VoIP Monitor v2 and are currently working on a service pack. The service pack should be available on our website within the next few weeks. Support should be able to provide you the service pack by the end of next week.

VoIP Monitor will need to update the configuration on a regular basis to maintain the IP SLA operations. When an IP SLA operation expires or the device is rebooted, VoIP Monitor will create new IP SLA operations automatically. 

Is there any update on this at the current time? (i.e even a temporay resolution). Dave. A quick workaround is to open the Cirrus database using Microsoft SQL Server Management Studio or the SolarWinds Database Manager, open the PolicyRules table, locate the appopriate policy under the Name column and change the associated…

Thanks for the clarification. I recommend opening a case with support at https://forms.netsuite.com/app/site/crm/externalcasepage.nl?compid=638609&formid=12&h=3d0552f20b2e9bd6580b to help troubleshoot the TFTP Server issue. 

I am experiencing the same issue with latest netflow module. I opened new case with Orion but they have no clue about it. To prove my point I installed another collector on different machine and I can see all flows including user activities but Orion only shows me more broadcast traffic. I thought I had configured…

We do not yet have a date or week for the new release. However, the beta program is scheduled to begin later this month. Every customer within this thread will receive a notification once the beta program begins.

Can you provide a screenshot of the Node Details for one of the devices that state "No SNMP"? 

Have you seen a standard (i.e., MIB II) SNMP MIB value that stores the name in the format you prefer? If so, it would be great if you provided it. I can add a feature request for Cirrus to collect that value.

That sounds like the culprit. Cirrus is expecting the same prompt to be returned and since the returned prompt keeps changing, then Cirrus waits for the timeout to expire before sending the next line. 

I am sorry, I did not know you had started to use AJAX, the version we currently have does not. I will see about upgrading our version. The Netflow reports that I tried out could not do what I wanted, is there an easy way I could test that on my current system. To modify the default NetFlow reports, you will want to ensure…

It does not sounds like the rediscovery option has ran. One recommendation to get Cirrus to perform the rediscovery step on a device sooner is to modify the IP Address for the device, wait till Cirrus updates the window with the new details, and then modify the IP Address back to the correct IP. This step should only take…

The current Cirrus Configuration Manager Real-Time Config Change Detection pulls the IP address from the Syslog Message, downloads the config, compares it to the last config or baseline config (depending on your setting), logs the results of the backup and any recorded changes, and optionally sends out an email of the…

You can modify the any of the files listed within the "View Cirrus configs from the Orion website" zip to include the information you want to see. However, we do not currently have any documentation other than the setup instructions provided within the zip file.

Unfortunately, we do not have a patch for this update since the fix relates to the core graphing functionality, which is currently being updated for the next major release. My recommendation is to check out the beta and we plan to have a new NetFlow release in the next few months.

VoIP Monitor is a new module for the Orion Network Performance Monitor that is scheduled to release in the next couple of weeks. This module leverages IP SLA metrics such as jitter, latency, packet loss, and MOS to enable you to proactively monitor your VoIP network. We currently have a Datasheet, Technology Preview, and…

Tomaz, Thanks for the feature request to be able to perform a rediscovery on demand. This feature will be considered for a future release.

Currently, we are leveraging SNMP to help identify how devices on the network are connected. Depending on how the network is configured, devices may be included in several devices' arp tables. This is the several devices may be listed in the connectivity list. We are currently evaluating other methods for determining…

This might be a silly question but what is Network Traffic Analyzer, is this Solarwinds software? I have Orion NPM, APM, VOIP Monitor, Cirrus and Engineers Edition and have not seen this software in it. Network Traffic Analyzer (NTA for short) is an add-on to Orion much like APM and VOIP monitor. It allows for the…

Ahh..that is currently not available in NetFlow. Unfortunately, this is not currently available in the beta. We are evaluating it as a feature after the upcoming release. 

Thanks for the feedback!