FormerMember ✭✭✭

Yup, tried that. Note: the graph shows how 0% available for the group - so it actually shows a graph. Perhaps the next question is how does the Group Availability show when 2 out of 7 nodes are down? Should I expect it to show 71% availble for the group?

Sure enough. Thanks!

We are getting the same error will i need to open a support case?

Bronx, this doesn't help with my question : Now the return message changed when a VM is turned off. It now says "Component is up. VM_NAME is Off". Can't we just get the message "VM_NAME is Off" ???? The "Component is up" part will assuredly bring questions from management... The alert I'm trying to setup should only say…

Hi Had the same issue the poller was not in the list of pollers, but when I closed the load balancing window it then asked me if I wanted delete a polling engine as it had no elements assigned, so I said yes and then it was removed Hope that helps James 

Yeah, you should be able to add the AD group to LEM and use the built-in contact address. Here's the KB: SolarWinds Knowledge Base :: How to create LEM console users with domain credentials To configure the email server: SolarWinds Knowledge Base :: How to Configure the Email Active Response Connector

Great. I'll work through your Support case on this.

Just to defend our colleagues in Support, when they ask for Diagnostics, that's because they've escalated the bug to Engineering. It is difficult to proactively contact customers to tell them that we're still working on the issue. They contact each customer when there's something to report. We are going to release a hotfix…

 Support Ticket

I can't give you a date just yet, but I've heard it enough that it's now a high priority.

Mrs. Alterego, I was able to do all of the above but when I double click on the file that is zipped up it does extract to the \iwc\tomcat....... path but not the \Programs Files\Windows.......... I'm a little confused right at this point in the process. usually I would see the "new" files in the \Program…

The SQL to do much of this looks pretty simple, but i fear Solarwinds would not like to just do a sticky-plaster job. basically they would probably have to have code behind both functions (move and re-name) that scans through all reports, alerts and views etc that might use those custom properties, and highlight to the…

Just to fill everyone in we had run an APM install after patching our infomation service dll, which replaced one of the file copies in the web folder. Once I re-applied the fixed version to that location the service has stabilized again.

what variable can I use in my trigger action to give me the current temperature at the time the alert is triggered?

So when I do this, I get the following link: http://10.10.10.10/Orion/NetPerfMon/%5C%5Csolarpoller%5Cpictures%5Cunnamed.jpg For a translation this is solarwindsurl/orion/netperfmon/\\solarpoller\pictures\unnamed.jpg (which is the name of the file because I'm testing). Is there a way to break this out to make it JUST go to…

Update - we just quickly confirmed on our end that the LEM appliance can receive TCP/syslog on 514. If those log lines are from LEM's logs, it is indicating that syslog-ng on our end is receiving the 514 connection, then it's getting closed - perhaps we're not getting any data over it and there's nothing to log? You might…

The ability to add spare parts/equipment and location to the NCM inventory would be very useful to us.

we limit the max port number to 32767(signed 16 bit instead of unsigned) Thank you and Denny for your quick responses on this. This is an Openview system running the EMANATE Agent (SNMP Research) which was installed during the product installation. I don't know if this can be done but we'll have to contact HP to see if…

Brandon, I understand your position. The reason why i wanted to press you for a clearer picture is because we have a pressing need that requires me to make a purchase decision now. If i had any faith that the IPAM solution Solarwinds was developing would meet our needs over X timeline I might have been willing to wait so…

Is there a test where you can enter a username and password, so you can test a web site with login? If you're using the HTTP Login Script that ships with APM 2.0, you can do that using the Windows Script Monitor.

Still sounds like the port numbers in the sflow information does not match any snmp index in NPM for that device.

OH, the layout, Export layouts are one of those little things that doesn't have an Import/Export. With the AIR console, we can restore defaults a little easier, since they are files on disk on your system. With the web console, though, it's a matter of files on disk on the appliance. So, it looks like: * Recreate * Contact…

Perfect! The nested query works great. Just what I needed. Thanks for all your help LGarvin. Got another one that is giving me a headache here (thwack.solarwinds.com/.../59887), if you have any time.

Ah, I see what you mean now. That would indeed be very annoying... I have an idea though... will test it locally.

Sorry, I was out all last week. I will see if I can import this and make it work on my end, or at least get some idea why it's failing.

i agree with trigano the downloadable version is still 1.2 and it doesn't work, the only version that works is 1.1

 SP3 was released last week, I think. You can get it here: ftp.solarwinds.net/.../VoIP2.0-SP3.zip The next version of VoIP is in the works.

Thanks. This was the location from which I downloaded the file. Any idea where I could find the rpeceise instructions for the import? Thanks.

I did the same with Google images on the devices I couldn't find visio stencils for.

genius, plain and simple, u r a genius... thank you! i will go play