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Removing the Location drop-down

mccabejr

Is there any way to remove the location drop-down from a "Help Request?"

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Accepted answers

ryoung

Why not a product feature request?

Web Help Desk Feature Requests

All comments

kjette

I have not found a way to do this but it would be nice.

madornetto

I am interested in this as well. Location is not always relevant. It would be nice if this could be turned on/off for each request type the way 'Use Models' can be.

mccabejr

Thanks for taking the time to confirm that I'm not just missing it, kjette and Mira Adornetto!

tspwayne

Why not have an Action Rule that when Help Request is chosen it will set the Location automatically to N/A or something like that

ryoung

Why not a product feature request?

Web Help Desk Feature Requests

mccabejr

I have since added it. Thanks for the idea, ryoung.