Has anyone gotten WebHelpDesk to work with Okta using the SAML 2.0 authentication method?
We have it working in our preview environment with WHD 12.7.1 - Build #12.7.1.538.
In Okta:
In WebHelpDesk:
Hi,
The settings look good.
My only comment would be to add the SSO URL and SP Entity ID in OKTA without the capital "D":
This is because the URLs in WebHelpdesk are case sensive, so changing the capitalization will cause errors.
I hope this helps!