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QR code is now generating as download.svg, now more difficult to print QR codes

Used to be I could click on the QR Code Print button for an Asset, right-click the "web page" that opened, save as a PNG image file, right-click the file and print. Now when I right-click the the web page generated from the QR Code Print button, the Save As option wants to save the QR Code image as "Download.svg", which I can't print.

My process now is to click on the QR Code Print button for an Asset, right-click the "web page" that opened and open in a different tab, print from that tab, screen capture from the image on the printing option, paste in Paint (being careful to be sure the image area is tiny), save from PAINT as a PNG image file, then right-click the file and print.

What has SWSD done to the QR Code Print process?

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joeybrown

Hi @bryants , I just tested in my account and I am not seeing the same thing. I am able to click the download button and or right click on the image and it saved it as a pdf with no issues. I would recommend opening a ticket with our support team, technicalsupport@solarwinds.com, with a screen recording showing the issue. Thanks!

mark.gover

Could always use trusty old snipping tool?