Daemon error message

david_walsh

Good Afternoon,

Since last week I have been gettin ghte following error message pop up in the messages tab on the system:

" No daemon activity dtected. Check that at least one instance of the application has been

configured as a dedicated or background daemon.

For Tomcat deployments, this is done with the WHDDaemonMode environment entry in

web.xml. For details, see the README.txt file in the Web Help Desk program folder, or FAQ 103

on the Web Help Desk support site"

We are running a Redhat version of the system utilising a MySQL database backend

This issue has apparently caused our system to stop ingesting e-mail into the system and if we restart the system it starts working again for a short period of time and then reoccurs again causing the email in the system to duplicate

Any assistance in this one would be greatly appreciated

Regards

Dave

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henazo

I noticed the same error a few months back although my system is set up differently; daemons and site run on 2008r2 vm and sql db on 2012r2 vm. After updating to the 2nd hotfix for version 12.2 I haven't seen the error again.

rodegard

We received this message this morning - first time (started using WHD in February). We are running 12.3.0 - Build #12.3.0.491-HF1-604. Server is 2008R2, DB is SQL 2008