Linux Agent - File Log monitoring

We are struggling to get our Linux boxes running the Linux Agent to be able to monitor log files that aren't local to the system. Many of our application servers have their applications & logs on SAN volumes mounted to the local host.  When trying to setup the files that we are needing the system throws an error in the Profile configuration saying "No matching files found."  I'm suspecting some form of permission issues and am working with our Linux admins.  Has anyone gotten this to work or have any ideas?

/opt/SolarWinds/Agent/bin/whatever.log  - Works just fine.

/usr/application/logs/applicationname/app.log - Does not work.