Web Help Desk (WHD)

Forum How do you backup the web help desk?

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How do you backup the web help desk?

roman70 2 months ago

I am looking to upgrade our help desk server so I am looking for the full process of backing up and restoring the web help desk.

Thank You

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percyplant 2 months ago +2 verified

backup the DB and the Web Helpdesk directory

Some of these might help:
Migrate Web Help Desk to a new server (solarwinds.com)
How to configure WHD to backup an external database in WHD 12.7.8 HF1 and higher…

+1 percyplant 2 months ago

backup the DB and the Web Helpdesk directory

Some of these might help:
Migrate Web Help Desk to a new server (solarwinds.com)
How to configure WHD to backup an external database in WHD 12.7.8 HF1 and higher (solarwinds.com)
Restoring WHD database backup on WHD 12.7.8 with PostgreSQL13 embedded database. (solarwinds.com)
Back up and restore the PostgreSQL database using the web console on Web Help Desk (solarwinds.com)
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0 roman70 2 months ago in reply to percyplant

Thank you very much PercyPlant for your help. I appreciate your time and advice.

Roman
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