Client login err_connection_timed_out, why?

Hey folks,

Just starting with WHD. Some starting problems could be luckily solved. But one remains open.

On the machine where WHD is installed we can login via browser, but not from any other machine in the network.

Default link to login is:

https://<ip-adress> :8443/helpdesk/WebObjects/Helpdesk.woa



but BOTH end with err_connection_timed_out

WHD Support referred us to this community for assistance.
Can anyone help please?

Kind regards,

Parents Reply Children
  • Thank you for your answer.

    The Server IS the DNS Server, its the Domaincontroller.
    There are no further firewalls installed, just the integrated Windows Defender Firewall.
    Double checked again, now both ports, 8081 and 8443 are open for both ways. That solved it.

    Thank you for hitting my head to get clear double-checking it. ;-D