This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

No "Emailed To" notification at top

We recently upgraded to 12.7.8.  It appears emails are going out when a ticket gets reassigned or "Save and Email" is used but there is no notification that those emails were sent to the specific techs/clients at the top of the screen like it used to do.  The only thing it says is "Ticket was saved".  Anyone else have this issue and is there a fix for it?

Parents Reply Children
No Data