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Excel download template error

Dear team,

I am running Centos 7 and web help desk.

When I click on the download template button, as per screen shot, I get such error, as per screen shot.

Many thanks for your support.

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fluffy_midnight

Hi Osiris,

Do you get this issue with the TSV or CSV templates?

What version of Web Help Desk are you running?

- Midnight

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