I'm migrating from an old version of the Solarwinds Web Help Desk. In that, we could easily set regular tasks up as tickets, and have a new one created each week, day, month or whatever. For instance, we need to cycle a detachable disk drive on something each week. So we had a task that was created each week, assigned to a group, and then appeared as a ticket for action.
I cannot for the life of me see how to do this in SWSD.
Any ideas?
Thanks
Cathryn