API - Incidents Based on Created Date Parameters

Like this?

Yep except it would need to work with the api.

Something like:

https://api.samanage.com/incidents?dateStart='01-01-2020'&dateEnd='04-20-2020'

Not sure if you still need this, but I use this:

{{base_url}}/incidents.json?created=[Select+Date+Range]&created_custom_gte=[2020-04-28T00:15:00.000000+0000]&page=1&per_page=100

I use the same method for updated_at as well.

That works, I didn't realize what you were telling me in that [Select+Date+Range] was actually directing the api to do something... little slow this morning.  I would still like to know where I could find this information.  Thanks again for your help.

I found the method a couple months ago.  I think this was the forum post: 
https://help.samanage.com/s/question/0D539000069K869CAC/api-pull-incidents-updated-after-specific-date

I also pieced my understanding of the api together from an assortment of SDKs I found on github.  The actual api documentation is a bit sparse.

In case you use python, I have a solution that connects to the api to pull data out en masse.  I use singer.io to load it elsewhere, but you could probably just use the extraction bits.  Let me know if you are interested in that.

When I use

https://api.samanage.com/hardwares.json?updated=[Select+Date+Range]&updated_custom_gte=[2020-08-30T00:15:00.000000+0000]

as my url for api call, it restricts the result to only 1 page. Can you please suggest how to retrieve all hardware records after a specific date if the result exceeds 100 records?

stephenlloyd I too am working to piece together an understanding of the API. My search for trying to figure out if any replication keys are available led me to this thread. Are you willing to share your singer.io ETL? We use Stitch heavily and would love to work this type of integration into the mix. Happy to chat offline if you'd like as well.